Refund policy

RETURN & REFUND POLICY

At Christine Mueller Art, all sales are final. Because each piece is carefully created, curated, and packaged, we do not accept returns, exchanges, or cancellations once an order has been placed. This also includes gift card purchases.

DAMAGED OR INCORRECT ITEMS

If your order arrives damaged or you receive the wrong item, please contact us within 10 days of delivery.

Please include:
• Your order number
• Photos of the item
• Photos of the packaging
• A brief description of the issue

We will review the claim and work with you to provide a replacement, store credit, or refund when appropriate.

REFUNDS

Refunds are not offered for change of mind, buyer’s remorse, incorrect size selection, or other circumstances unrelated to damage, defects, or fulfillment errors.

If a refund is approved due to a damaged item, defective product, or an error on our part, it will be issued to the original payment method used at checkout.

Please allow 5–10 business days for the refund to appear in your account after it has been processed. Processing times may vary depending on your bank, credit card provider, or payment method.

Original shipping charges are non-refundable unless the refund is due to our error or an item arriving damaged.

EXCHANGES

At this time, we do not offer exchanges.

QUESTIONS

If you have any questions regarding your order, please contact us at:

christinemuellerart@gmail.com

We are committed to providing excellent customer service and will do our best to assist you!